SHIPPING & RETURNS

Shipping Policy

All orders are packed and sent out same day of payment received. Australia Post tracking will be automatically sent to your nominated email address once the order has been lodged.

Please allow Australia Post the given days for your order: 2-3 business days for Vic, 3-5 business days for NSW, SA and 5-7 business days for WA, QLD and NT.

Return & Exchange Policy

It’s important to us that you’re completely satisfied with our products therefore we offer free returns in Australia.

We will gladly accept returns on all full priced items within 30 days of receipt.

For returns to be accepted the products must be in new, unworn, unwashed condition with tags attached. We offer online credit voucher only.

Refunds and replacements will only be issued for manufacturing faults, please note this does not include general wear and tear. (ie. print cracking, peeling, fading, etc).

If you would like to return an item, please contact us via our Contact page, or email us direct sales@torquaysurfmfg.com